FAQs

Ordering & Payment

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available across Pakistan. You can also pay by card at checkout.

Can I open the parcel before paying?

Yes. For COD orders you're welcome to inspect your parcel before completing payment to the rider.

Do you offer a discount for paying in advance?

Yes! If you pay online instead of Cash on Delivery, use code PREPAY3 at checkout for 3% off your order.

Delivery

How long does delivery take?

Orders are delivered within 3-5 business days across Pakistan.

Is delivery free?

Delivery is free on orders above PKR 3,999. Smaller orders have a standard delivery charge calculated at checkout.

Returns & Exchange

What is your return policy?

We offer a 7-day easy exchange on defective or damaged items. A rider will collect the item from your doorstep and bring the replacement.

What if I received the wrong item?

Contact us right away via WhatsApp or the Contact page and we'll arrange a free exchange.

Product & Care

What fabric are your bedsheets made from?

Our bedsheets are made from 100% pure cotton for softness and durability, with select collections in satin and other premium fabrics.

How do I care for my bedding?

Machine wash cold with similar colors, and tumble dry on low heat for the longest-lasting results.

Bundles & Discounts

Do you offer bundle discounts?

Yes! These apply automatically at checkout, no code needed:

  • Buy a bedsheet + 2 fillings, get 5% off the fillings
  • Buy a comforter set + a bedsheet, get 5% off the bedsheet
  • Buy a duvet cover set + a bedsheet, get 5% off the bedsheet
  • Buy 5 fillings, get 1 free

Fabric & Sizing

What thread count should I look for in a cotton bedsheet?

For Pakistan's climate, 200-400 thread count offers good breathable quality for everyday and summer use, while 400-600 is softer and works well year-round. Higher than 600 is often more marketing than substance. See our complete cotton buying guide for more detail.

How can I tell if a bedsheet is really 100% cotton?

Check the feel (pure cotton has a matte, soft texture rather than a plasticky smoothness), do a gentle stretch test, and check the stitching quality. Sellers who specify the weave type, like percale or sateen, are usually more reliable. More tips in our buying guide.

Is cotton or polyester better for Pakistan's climate?

Cotton is generally the better choice for Pakistan's hot, humid summers because it breathes and absorbs moisture, while polyester traps heat. Polyester is more wrinkle-resistant and budget-friendly if that matters more to you. Full comparison here.

What size bedsheet do I need for my mattress?

Measure your mattress length, width, and depth rather than relying on the size label alone, since sizing can vary between brands. Standard sizes in Pakistan are roughly Single (36x75 in), Double (54x75 in), and King (72-78 x 78-80 in). See our full size guide for measuring instructions.

Still have a question? Contact us or message us on WhatsApp.